We built this for Vedicard
This isn't a slide deck. It's a working AI agent that checks programme settlement, explains a chargeback flow, walks through tokenisation setup, and answers the real questions Vedicard clients ask every day. Try it.
What Lorikeet can deliver for Vedicard
Built around the questions Vedicard programme managers actually ask — transactions and settlement, disputes, scheme compliance and integration — with processing-grade precision.
Natural conversations
Clients ask in their own words. Lorikeet understands context, handles follow-ups, and actually resolves the question — not just FAQ lookups.
All channels available
The same AI across chat, voice, email, and in-app. Consistent answers whether a client asks about a settlement file, a dispute, or a BIN.
Compliance built in
Built for a card issuer-processor under Visa and Mastercard scheme rules. No promised scheme outcomes, factual compliance answers, and safety controls that keep guidance exact.
Around the clock
A settlement question at cut-off, a dispute deadline, an authorisation spike overnight — clients get help whenever they need it, not just office hours.
Ready for your systems
In production, connects to your processing platform, scheme reporting, dispute management and client portal. This demo shows the experience — yours will have real integrations.
Live in days
This entire demo — client scenarios, knowledge and chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Vedicard. Real logic for real client scenarios.
Mapped your scenarios
Programme servicing, transaction and settlement queries, dispute and chargeback handling, tokenisation and integration support — all handled with dedicated logic.
Added your knowledge
Settlement cut-offs and dates, interchange basics, dispute timelines, Apple Pay and Google Pay enablement steps — searchable the moment a client asks.
Set the safety controls
Identity-aware programme actions. No promised scheme or compliance outcomes. Never exposes another client's data. Never promises a human transfer it can't deliver.
Went live
Chat is working right now. Ready to connect to your real processing and reporting systems.
Ready to add the world's best CX AI?
Connected to your actual programme data. Handling your real support volume across transactions, settlement, disputes and integrations.
Talk to the team